CratesATL

The store itself - the collections and decor - is beautiful! I enjoyed browsing through the titles. However, customer service was disappointing. My young nephew was curious about how they worked so he lifted the dust cover. I told him to be careful with the needle but started explaining how it works when we were fussed at and told to be careful because it's expensive. As a record collector I know that and didn't appreciate the assumption, especially when we weren't even greeted by anyone when we walked in. I understand the concern, but the delivery was unpleasant and rude. I came in ready to purchase, but those two things changed my mind in the end.

I stopped by this place once I got done with the South Downtown tour and I’m glad I did. If you’re into music, then a record store is one of your favorite places to be. They have a good selection of music and are adding other genres such as rock, pop, etc. They also sell candles, scents, puzzles, coffee/tea mugs, etc. It’s a whole vibe in there. If they don’t have what you’re looking for, they’ll order it for you. I experienced great customer service. Daryl was a great help and real cool. I did find a Kool & The Gang record that was for a good price so you can’t go wrong with that. I will definitely be back and highly recommend anyone to check this place out. You won’t be disappointed.

Whenever I travel, I like to check out a local record store or two, and during my visit to Atlanta, Crates ATL was just a mile walk from my hotel—perfect for some solo exploring while my wife was in a meeting. The shop itself has a great vibe and clearly caters to serious vinyl collectors, especially those into soul and R&B. That’s not really my lane—I’m more into folk and rock—so I didn’t quite find myself in their target audience. Most of the albums I was drawn to were a bit out of my price range for a spur-of-the-moment stop. That said, I did manage to dig up a nice surprise: Grass Roots Greatest Hits tucked away in a random section. Not a life-changing find, but one I’ll enjoy spinning, and at a fair price. I will say, I was hoping the shop would lead into a more walkable shopping area, but it’s pretty isolated. Still, if you’re a soul enthusiast or a dedicated crate digger, Crates ATL is worth a stop.

Atlanta’s top music vinyl records and so much to discover !! A slice of heaven for one’s senses …Extraordinary selection of music , gorgeous live plants , decor ,sound tables , speakers , hand poured amazing candles and scents ! Listen , Feel , Enjoy ! Thankful for the owner and all the highly talented musicians!

If you love vinyl, this is the place for you. They offer a large assortment of classics and current hits. A welcoming location with a chill vibe. The soft opening was great and filled with amazing people. Crates offers merchandise from local vendors including candles, incense, and other unique items. The customer service was top notch.