The UPS Store
About
Popular place for package shipments, with friendly staff and a drive-thru.
Store offering shipping, packaging, printing & other services, plus office supplies.
Hours
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Reviews
Incredible customer service! We drove here from Grovetown because they didn’t close until 5:30 (opposed to 5:00). We’re so glad we did. Both employees were very kind, patient, and helpful. The male employee (maybe the manager) said that they put relationships first. We could see that in action.
Just want to shout out for this store! Thanks Le and his team for acting quick and getting my grandma package back since last week. Your guys are the best ups store we had ever use. Our family and friends will be back to use your guys services again. Also, their services are the best! Polite, helpful and knowledgeable!
I had an issue sending a time sensitive package through this UPS store. The issue was above anyone at the store, but the owner went above and beyond to get the issue resolved immediately and personally took care of the situation to my satisfaction.
⭐️⭐️⭐️⭐️⭐️ Excellent Customer Service – So Helpful with My Claim! I had a shipment that unfortunately arrived damaged, and I wasn't sure how to start the claims process. I stopped by my local UPS Store, and I’m so glad I did. The staff was incredibly helpful, patient, and knowledgeable. They walked me through every step of the claims process, helped me gather the necessary documentation, and made sure everything was submitted correctly. It was clear they genuinely cared about resolving the issue and making things easier for me. In a time that could have been really frustrating, their professionalism and kindness made all the difference. This level of customer service is rare, and I really appreciate the extra time they took to help me. Highly recommend this UPS Store if you ever need assistance—they go above and beyond!
Le (the owner of this shop) has the best customer service of anyone I’ve ever worked with. He works very hard for his customers and values customer satisfaction above all else. I brought a large order in for Le to ship through his store, and he personally sent me shipping updates after his store had closed. He will not quit until you has delivered for you.