KJCstar

Absolutely horrible customer service. Days after I placed my order - which they accepted and charged me for - they cancelled it due to a pricing error on their end. They chose not to honor the price they listed on their website, and penalized a customer for it. Instead of owning their mistake or giving me a chance to simply pay the difference. This was a present for my daughter, and while I can buy it elsewhere, now I am almost a week behind. I would never purchase anything again from a retailer who treats customers this way and would give 0 stars if I could.

I have bought from their online platform, instead of paying shipping. They seem to offer an option to pickup the item in store when it arrives from their warehouse. They alerted me right away when they recieved the item. I didn't know that this was located close to me since it us hidden away, but there were a lot of items that were interesting to see. Plus the staff was very friendly and helpful.

Small shop with a nice selection of kpop artists. Friendly staff. Spent about an hour browsing the shelves. Will also check out he online shop.