The Cave (Sacramento)

First time here. Oh my this place is amazing. Think Dimple/Tower records meets International Imports.. but even more... If you've lived in Sacramento long enough you should remember both. They have new/used CDs, tapes, vinyl, but also have merch. They have pre-owned clothes, shoes.. Jordans/Kicks. Doc Martens. Not to mention pins.. Think the 90s, as well Funko Pops.. New and used

Truly would never recommend this place for selling anything. They lost $100 worth of my stuff. Took a bunch of books, clothes, accessories, etc. Over $300 estimated value, was offered $50. I respectfully declined this offer and said I would just send someone to pick it up. I was given most of my stuff back, but was told they could not find my clothes and to come back another time. It's been about a month and they have now told me that there is nothing they can do for me, the clothes are lost.

It's a Cave. There are lots of unique things to find hidden throughout. It does require a lot of hunting and exploring to find your gems. IE.....I enjoy buying DVDs unfortunately there is no database and they are not in any type of order then very basic groupings that do overlay. I did find 2 to add to my personal library of 1,200+ videos.

This store is a great place to shop for an adult adventure! It’s full of everything we had as a kid! All of our music, super heroes, toys, shoes and some clothes. It’s huge. You have to dig but if you want it bad enough you’ll find it here! My family and I shopped and the staff was extremely kind. I’m handicapped and immunocompromised. I could no longer stand so one employee provided me a chair in a nice secluded corner while my family from out of town finished their shopping. Everyone was incredible and extremely helpful in explaining items before purchase. We will be back. It’s one of my favorite places to shop.

Permanently Banned for a Folded Mobility Aid - A Hostile, Discriminatory, and Vicious Experience I had a truly bizarre and hostile interaction here involving a clear violation of my rights as a disabled person. I entered carrying my personal electric scooter, which is my essential transportation because I cannot drive a vehicle. It was folded, powered off, and held at my side like a mobility aid, not a toy. Immediately, an acting manager (not the owner or a full manager) aggressively demanded I leave it outside. I explained that, as a disabled person, this is my transportation, and on Arden Way, it would be instantly stolen. This device is functionally a mobility aid for me, and under the Americans with Disabilities Act (ADA) and California law, businesses must make reasonable modifications to allow for their accommodation. I pointed out that a simple solution, like holding it at the front, has been offered here in the past. Instead of applying common sense or complying with anti-discrimination laws, the manager called over a security guard who became exceptionally rude and intimidating. The guard went as far as to take my picture to harass me. Worse, after telling me I was permanently banned, the acting manager took my picture, smiled, told me to "have a nice day," and then laughed as he walked away from me. This is not a failure to distinguish between riding a scooter and carrying property; this is a discriminatory and rigid failure to accommodate a customer's disability, executed with intentional malice. I was met with total disrespect and hostility by an acting manager and an unprofessional security guard who were clearly on a power trip. To be permanently banned over a protected right, and then to be actively mocked and photographed by the management, is an insulting overreaction and a serious legal misstep. I will not be returning and would caution other customers—especially those requiring mobility accommodations—to be aware of the hostile and discriminatory environment created by the staff and security team here.